With hundreds of patients visiting the centre everyday, as well as a large specialist clinical team of doctors, nurses, and consultants, the Cancer Centre is a busy environment, and a great opportunity for us as a charity to let people know about the support services, research initiatives, and wide range of projects we offer to ensure comprehensive care and support for cancer patients and their families.
Your main role will be to speak to visitors to the centre about the charity, in a friendly and approachable manner. A typical volunteer shift at the hub could involve:
- Speaking to visitors to the cancer centre, who typically have a range of questions! If they'd like to know more about the charity, you'll be there to answer queries. We'll make sure you're equipped with the knowledge to answer questions.
- Offering a friendly ear to visitors or patients and their families who may want to chat - not always specifically about the charity.
- If someone would like to make a donation to the charity (we never ask this of anybody, but often people would like to give back), then accepting and thanking people for their donations.
- Keeping the charity pod and charity space tidy, e.g. ensuring leaflet racks are full
- If we are holding events at the hub, you may be able to assist with the coordination and setup of charity events or meetings.
- Eventually, you could be involved with supporting new volunteers, helping them understand their roles and responsibilities.
- Monitoring and reporting on visitor feedback to help improve the charity’s services and outreach efforts.
- Assisting with stock management, including promotional items, donation forms, and other materials.
This is a new role for the charity, and we're keen to make sure that both volunteers and patients are getting the most out of it - this means that the role is very much open to development!
